Haven’t received your order yet? Need assistance on a recent order? Questions about hair maintenance?

Please contact us at 1hairempire.customercare@gmail.com

Be sure to include: your order number, tracking number, first and last name, and your phone number. Please allow 1-2 business days for a response. 


Inquires about a collaboration or hair promotion?

Please contact us at 1hairempire@gmail.com


Need an immediate response? Chat with us through text: 716-276-0262 

Business hours are 9:00 am - 6:00 pm. Any messages sent before or after the listed business hours will be answered the following business day.




Have a question or comment? Use the form below to send us a message or contact us by mail at:

Store Information

We'd love to hear from you - please use the form to send us your message, ideas, questions, comments, concerns and compliments.

P.O. Box 1738
Buffalo, NY 14215
United States

Email: support 1hairempire.customercare@gmail.com
Phone: 716-276-0262

Business Hours:
Monday to Saturday: 9am - 7pm
Sundays: CLOSED

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